Rhonda was very understanding concerning my situation, my husband passed away, moving back to my home state. Rhonda found someone to do the repairs that the new buyers wanted and it was done fast. I ask her to check the refrigerator because I remembered I left items and she did that and threw away the items. I ask her to cover the hole where the dryer was in the laundry room and she did that without a complaint. Rhonda is very nice and considerate of my situation.